Azucar Hotel Tulum - Riviera Maya

Carretera Punta Allen Km 7.5, Riviera Maya, Mexico  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Azucar Hotel Tulum - Riviera Maya

 Wi-Fi

Wi-Fi internet

 Parking
 No Smoking

Non-smoking rooms

Overview

Azucar Hotel Tulum is a 4-star hotel offering a spacious accommodation not far from Sian Ka´an Biosphere Reserve, Tulum Archeological Site and Mayan Ruins of Tulum.

Azucar Hotel Tulum is located few meters from the tropical white-sand beach. Tulum city center is 7km away.

70 minutes by car from Cozumel airport.

Rooms

This airport property features a patio, a laptop-size safe, a writing desk, a private balcony and a minibar in all guestrooms. Guests will enjoy a view of the Caribbean Sea from their rooms. They are fitted with bathrobes, free toiletries and a shower in the en-suite bathrooms.

Eat

A fine selection of international dishes is served at the 24-hour restaurant.

Services

The hotel offers a safe deposit box and parking and such services as 24-hour reception and laundry.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   26.

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Facilities

General

  • Wi-Fi internet
  • Parking
  • Non-smoking rooms
  • Safe deposit box

Leisure facilities

  • Beach club

Room view

  • Garden view
  • Ocean view

Room facilities

  • Mini-Bar
  • Sitting area
  • Patio

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Azucar Hotel Tulum - Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Carretera Punta Allen Km 7.5, Riviera Maya, Mexico

Get directions
City Center
  • Riviera Maya
    5.6km
Airports
  • Cozumel (CZM)
    68.1km
Restaurants
  • BeTulum Restaurant and Lounge
    360 m
  • Rosa del Viento (cuisine: Italian)
    360 m
Beaches
  • Ana y Jose Beach Club
    350 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    26

Hotel Awards

MexicanHOTEL AWARDSRecommendedRiviera MayaAzucar Hotel Tulum

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Azucar Hotel Tulum Guest Room Hotel informationAzucar Hotel Tulum Guest RoomAzucar Hotel Tulum Guest Room
Guest Room
Size: 35m2
Check Prices
  • Private bathroom
— Less information+ More information

This room features a safety deposit box, a patio and garden views. The private bathroom has a shower and free toiletries.

Room facilities
    Azucar Hotel Tulum Deluxe RoomAzucar Hotel Tulum Deluxe RoomAzucar Hotel Tulum Deluxe Room
    Deluxe Room
    Size: 40m2
    Check Prices
    • Shower
    — Less information+ More information

    Includes full kitchen and a dining room.

    Room facilities

      How to reach hotel

      hotel Azucar Hotel Tulum - Riviera Maya Riviera Maya location
      Show big map »

      Hotel Address:

      Carretera Punta Allen Km 7.5, Riviera Maya, Mexico

      Get directions
      City Center
      • Riviera Maya
        5.6km
      Airports
      • Cozumel (CZM)
        68.1km
      Restaurants
      • BeTulum Restaurant and Lounge
        360 m
      • Rosa del Viento (cuisine: Italian)
        360 m
      Beaches
      • Ana y Jose Beach Club
        350 m
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Number of rooms:
        26

      Hotel Awards

      MexicanHOTEL AWARDSRecommendedRiviera MayaAzucar Hotel Tulum

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in Mexico

      Use Badge

      Azucar Hotel Tulum Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      Local Attractions

      • Mayan Beach - 5.3km
        TulumMexico
      • Ziggy Beach - 5.9km
        Road Tulum-Boca Paila km7, Tulum
      • Temple of Doom (Cenote Esqueleto) - 6.0km
        Coba Road, Tulum
      • Playa Paraiso - 5.9km
        Near Tulum, Tulum
      • Dolphinaris Tulum - 5.9km
        At Grand Bahia Principe Tulum Hotel, Tulum

      Near the hotel

      • Ana y Jose Beach Club - 350 m
        Carretera Tulum - Boca Paila Km 6, Tulum

        Restaurants Nearby

        • BeTulum Restaurant and Lounge - 360 m

          Address: Carretera Tulum-Boca Paila Km.10
          Phone: +52-984-8032243

          73% likes this, based on 54 reviews

        • Restaurant Las Estrellas at Cabanas La Luna - 610 m

          Address: Carr Tulum Boca Paila km 6.5
          Phone: 984 146 77 37

          82% likes this, based on 159 reviews
          Cuisine: Mexican, Moroccan
          Price Range: CAD 21 - CAD 41

        • Rosa del Viento - 360 m

          Address: Carretera Boca Paila km. 10
          Phone: 52 984 164 9903

          53% likes this, based on 23 reviews
          Cuisine: Italian

        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  12 pm
        • Number of rooms:
          26

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedRiviera MayaAzucar Hotel Tulum

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Mexico

        Use Badge

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        Cities nearby

        Azucar Hotel Tulum Reviews

        Guest reviews are submitted by our customers after their stay at Azucar Hotel Tulum

        Average guest rating

        7.4out of 10
        Very good
        Based on 58 reviews

        Rating by category:

        Location
        8.5
        Rooms
        7.5
        Service
        10.0
        Value
        9.0

        Individual guest reviews

        • Couple
          3.2

          There was no one in charge greeted by a man who was working on a car across the road no english. Our room was advertised as garden view this was totaly untrue, a shabby cabin looked onto a bamboo fence in corner of site. Totaly misleading write up generater right next to cabana. We emailed it was our honey moon.I Had to ask for any information, no reception, no restaurant we felt very much 'done'. The water in the shower and taps was salty. I told the same man in the morning we did not sleep and were very unhappy. It was very cheap and was advertised as last one this was rubbish. The other cabins looked lovely we were very upset and left quickly.

        • Couple
          7.0

          the power outages during day would cause refrigerator to shut off during day. also problem with fan outlet shorting out.

        • Older travelers
          8.8

          The bungalow was right on the beach. Such beautiful views all day long.

          Even with the lights on it was still somewhat dark in the bungalow at night. You definitely need to bring a flashlight with you.

        • Couple
          7.8

          the room right on the beach and parking in the jungle, with sand !!

          the weather was not great unfortunately. I also wish I would have stayed two extra nights

        • Group of friends
          4.2

          It is literally on the beach, so the location is ok. The staff is really friendly and both the guardian and the cleaning lady are extremely nice and helpful.

          It is definitely not value for money. It is pretty much like staying in a tent. It is not a real hotel room, but rather a cabana with no privacy or intimacy whatsoever, If I had known it, I would have rather camped, as it is just the same level of confort, if I can talk of any confort at all.

        • Family with children
          7.8

          Location

          Shortage of hot water in the first few days. Sewer smell.

        • Couple
          6.6

          Beach is great as well as front deck with hammock. Small refrigerator provided as well as 2 liters of water per day. We would recommend this hotel but only with significant discount provided or serious renovation.

          Windows with mosquito nets can not be totally closed so you can not get away from them. We were also provided with mosquito net for the bed but it was too small to cover the whole bed. Electric installations are in poor condition so fuses are jumping out frequently. Also for a few days we were the only guests and they started to cut off both cold and hot water, probably wanted to save energy and not waste it to only two guests. Sheets and towels were clean and frequently changed but teared and with stains. Wifi is provided but in 8 days we spent there it was working really poor, you could only check mail or similar. And some days it did not work at all.

        • Couple
          7.8

          Right in front of the beach, the view from the bed. It was really clean and smell good. A lots of restaurant around. Quiet beach.

        • Family with children
          7.4

          The location was incredible, and the room was comfortable and clean. We stayed in the family cabana, and it was breezy and the view was amazing. The beach area was maintained really well, and overall the hotel felt pretty private and calm and quiet. The staff was really friendly and helpful, although sometimes hard to find.

          We were there to relax and have fun and we really liked Azucar. The only minor issues we had was sometimes the staff was hard to find, and sometimes the water would go off randomly or the hot water would disappear with no reason, so we'd have to go on a mission to find them. But once we did, they were always super helpful and fixed things right away. Just don't expect immediate, concierge-like service, it's not that kind of place. But still a real treat!

        • Family with children
          8.8

          The location couldn't have been better with it's ocean view just steps away from our balcony. I really liked the style of the hotel, it was cleaned daily and close to lots of really amazing restaurants. We got to witness sea turtles hatching on the beach two nights in a row, which was an unexpected treat. There is a little garden lounge just behind the hotel called Casa Jaguar that makes the most amazing drinks, plays fabulous music and the ambiance was something out of a dream. Food sounded great for a couple on a date or some girlfriends on vacation, but it wasn't very kid friendly.

          Sometimes it was hard to find the staff. There is no clear reception labelled.

        • Couple
          7.8

          The secluded location was very private & the staff were incredibly kind and thoughtful.

        • Older travelers
          10.0

          No coffee maker. We didn't mind the lack of restaurant etc, but would like a hot coffee in the morning on the porch.

        • Couple
          8.2

          The place was incredible, the view from the honeymooners sweet early in the morning as the sun rises over the ocean is unforgettable. You can lay on your bed while you see and hear the ocean. Sleeping with the waves was very relaxing although I didn't imagine this initially.

          It gets very humid during the rainy season, and being so close to the water is sticky at times. The hotel could also have some sort of reunion point/lobby/restaurant. But its privacy was very much appreciated and a gem for the location. It was truly magical.

        • Couple
          8.8

          One of best locations on the beach, quiet, few people,lovely staff, private.

          Shower had no pressure, fridge froze our food.

        • Couple
          7.4

          The beach is amazing and the cabin was clean and very rustic feeling. Loved our short stay here!!

          There was no one around to check in when we arrived and the room was very hot without airconditioning (even though fans were provided).

        How to reach hotel

        hotel Azucar Hotel Tulum - Riviera Maya Riviera Maya location
        Show big map »

        Hotel Address:

        Carretera Punta Allen Km 7.5, Riviera Maya, Mexico

        Get directions
        City Center
        • Riviera Maya
          5.6km
        Airports
        • Cozumel (CZM)
          68.1km
        Restaurants
        • BeTulum Restaurant and Lounge
          360 m
        • Rosa del Viento (cuisine: Italian)
          360 m
        Beaches
        • Ana y Jose Beach Club
          350 m
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until  12 pm
        • Number of rooms:
          26

        Hotel Awards

        MexicanHOTEL AWARDSRecommendedRiviera MayaAzucar Hotel Tulum

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Mexico

        Use Badge